This Help Desk

  • Portal Speedrun

    Valve should hire this guy as a tester to help in finding possible bugs or glitches.  I love the game Portal.  It is fun and interesting to see it completed through a series of bug exploits.

  • Christmas iBand

    Say what you want about about the music apps on iPhone and iPad, this is pretty cool. The North Point Community Church puts on a pretty good Christmas show.

  • The Seeds Of Jealousy

    The workings of office drama: to what lengths will jealousy drive a man?

  • Kinect Hacks

    Kinect was launched in North America on November 4, 2010.  In a very short amount of time there seems to have been a number of hacks done to the Kinect, not the malicious kind of hacks as Hollywood would portray, but some really neat tweaks that demonstrate some of the potential of Microsoft’s newest Xbox peripheral.  Though the term “hack” would bring a negative connotation, MS has stated they will not sue the modders.

    Here some videos listed in order of the date they were posted demonstrating some of the hacks.  It is interesting to see the different approaches and progression these folks have taken to manipulate the Kinect.

    November 11, 2010, Minority Report style multi-touch

    November 14, 2010, 3D video capture

    November 18, 2010, Kinect puppeteer

    November 19, 2010, Real time lightsaber

    November 22, 2010, Kinect robot controls

    November 25, 2010, Kinect-controlled web surfing

    November 28, 2010, 3D video capture, part 2

    December 5, 2010, Creating art

    December 5, 2010, Self-controlled quadrotor

  • 2-Week Support Call

    Dedication begat madness.

  • Thanksgiving Paperboy

    This goes out to all of the paperboys that have to carry the burden of the Black Friday ads on Thanksgiving Day.

  • Hogwarts Support

    If this was a spoiler for you, you had it coming.

  • By Way Of Explanation

    GOOG-411 was, in my opinion, the last great innovation of the phone age. Back before I had a phone with a data plan, there was no better way to find out information while on the go.

    JC’s “Brewvies” experience is directly taken from an experience my brother had. In a car full of chatting people, he tried to find what I consider the trickiest business name on the planet. I don’t know if he actually ever found it or not…

    I was initially surprised when Google announced they were discontinuing GOOG-411.  I considered it quite a success, but I suspect two reasons for Google axing GOOG-411. First, people were probably using it less as the popularity of smartphones was replacing GOOG-411’s function. Second, was that Google only created their 411 service in the first place to create a large amount of data with which they could improve speech recognition and text to speech abilities.  Google Voice, with their automated voicemail transcription, has provided what I suspect to be a much larger and certainly more diverse pool to draw from.

    Despite any cynicism about how well it worked at times, I look back with fondness at the days of GOOG-411’s heyday.

  • We’ll Miss You, GOOG-411

    Despite occasional calls like this one, GOOG-411 was useful and usually correct. May your speech recognition live on within Google Voice forever.